Box Now
No need to wait around for your parcel anymore.
Pick up your order 24/7, whenever it suits you.
With BOX NOW Lockers, you stay in control of your schedule.
How it works
1. Select BOX NOW at checkout Choose BOX NOW as your delivery method when placing your order. |
2. Choose your BOX NOW Locker Select the locker location that is most convenient for you. |
3. Receive your PIN code Once your parcel is delivered to the locker, you will receive an SMS with the PIN code to open the door. |
4. Pick up anytime Your parcel is available for collection 24 hours a day, 7 days a week. |
Advantages
Flexible collection: BOX NOW Lockers are available 24/7, so you can pick up your parcel whenever it works best for you.
Convenient payment options: Pay by credit/debit card, PayPal, or BOX NOW Pay on the Go*.
Extra time if needed: Your parcel will remain in the BOX NOW Locker for 48 hours. You can easily extend the pickup time for another 48 hours through the link sent to your mobile phone or email.
For more information about returns via BOX NOW, please click here. You can contact BOX NOW customer service 7 days a week at 211 100 5301 or via email at ck.support@sarkk.gr.*BOX NOW Pay on the Go
Once your order arrives at the locker, you will receive an SMS with a secure payment link.
You can complete your payment using a credit or debit card at any time — even while standing at the locker.
As soon as your payment is completed, your PIN code is activated immediately, allowing you to open the locker and collect your order.
If you have chosen Box Now delivery, you may pay by credit/debit card, PayPal, or through the Box Now Pay on the Go payment service.
Yes, there is a €1 fee for the Box Now Pay on The Go service.
Once your package is delivered to the locker, you will receive the six-digit code (PIN) to unlock the locker via SMS or Viber on the mobile phone number you provided, as well as via email.
If you haven’t received the code:
- Check that your contact information (mobile phone number and email) is correct.
- Check your spam folder.
If the information is incorrect or you still haven’t received the code, please contact us so we can update Box Now with the correct details.
If you received your order via Box Now, you can return your parcel by following these steps:
- Select a Locker that is convenient for you (see available lockers here).
- Visit the Locker and enter the parcel ID on the screen – you can find it on your shipping receipt or in the email/Viber/SMS you received from Box Now.
- Place the parcel inside the locker and close the door.
Perfect! Your returned parcel will reach our central warehouse within 2 days.
Even if you received your order via another delivery method, you can still return your parcel to a Box Now locker by filling in your details  here. Find the nearest locker, enter the code you received via email/Viber/SMS, and complete your return quickly and easily.The amount will be refunded to the account you specified on the return form.
The Box Now Pay on The Go fee is not refundable, regardless of the method used to process the return (refund, or credit voucher issuance).